12 toto Privacy Policy

What data we collect on 12 toto

We collect personal information during account registration and ongoing use of 12 toto. Your name, email address, phone number, and date of birth are required to create an account. We also collect your national ID number (from your KTP, SIM, or passport) to verify your identity and comply with Indonesian financial regulations.

When you deposit or withdraw, we collect payment information—your e-wallet account details (for DANA, e-wallet, mobile banking, local payment, online payment), your e-wallet identifier, or your bank virtual-account number (for mobile banking, local payment, online payment, e-wallet). We do not store full card numbers or passwords. We store only the information necessary to process your transactions and verify your identity.

We also collect usage data: your betting history, game selections, login times, and IP address. This helps us detect fraud, prevent account abuse, and improve our platform. We do not track your activity outside 12 toto, and we do not use cookies to follow you across other websites.

How we use your data on 12 toto

We use your personal information for five main purposes. First, we verify your identity to comply with Indonesian KYC (know-your-customer) regulations and prevent fraud. Second, we process your deposits and withdrawals through our payment partners. Third, we settle your bets and update your account balance. Fourth, we communicate with you about account changes, security alerts, and service updates. Fifth, we analyse usage patterns to detect abuse and improve our platform.

We do not use your data for marketing purposes. We do not send unsolicited promotional emails or SMS messages. We do not sell your contact information to third parties. If you request account closure, we retain your data only as long as required by Indonesian law—typically seven years for financial records.

• Your betting history is used only to settle bets and detect suspicious patterns.
• Your payment information is used only to process deposits and withdrawals.
• Your ID documents are used only for verification and are not shared with anyone outside our compliance team.
• Your email and phone are used only for account notifications and security alerts.

Third-party processors and data sharing

We share your data with third parties only when necessary to deliver our service. Our payment processors—mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment—receive your payment details to process deposits and withdrawals. These partners have their own privacy policies, and we recommend you review them.

We may share your data with regulatory authorities if required by Indonesian law. We do not share your data with marketing firms, data brokers, or any other third parties. Our servers may sit outside your jurisdiction, but all data transfers are encrypted and comply with applicable data-protection standards.

How we protect your data on 12 toto

We use industry-standard encryption (SSL/TLS) to protect all data in transit. Your password is hashed and salted; we never store it in plain text. Your account is protected by session timeouts—if you leave your device unattended, your session expires automatically. You can reset your password anytime through your account settings.

Our servers are protected by firewalls and intrusion-detection systems. We conduct regular security audits and penetration testing. We do not store sensitive payment data on our servers; we pass it directly to our payment processors. If we detect a security breach, we notify affected users within 24 hours.

Your rights on 12 toto

You have the right to access, correct, or delete your personal data on 12 toto. You can request a copy of all data we hold about you by contacting our support team. You can update your name, email, or phone number through your account settings. You can request account closure anytime, and we will delete your data within 30 days, except where required by law to retain it.

You have the right to object to our use of your data for fraud detection or platform improvement. However, we must retain your data for KYC verification and financial record-keeping as required by Indonesian regulations. If you believe we have misused your data, you can file a complaint with our support team or with the relevant Indonesian data-protection authority.

Cookies and tracking on 12 toto

We use cookies only to maintain your login session and remember your language preference. We do not use cookies to track your behaviour across other websites. We do not use third-party analytics cookies. You can disable cookies in your browser settings, but this may affect your ability to use 12 toto.

We do not use pixel tags, web beacons, or other tracking technologies. We do not share cookie data with third parties. Our cookies expire when you log out or after 30 days of inactivity.

Contact us about privacy on 12 toto

If you have questions about our privacy practices, your data, or your rights on 12 toto, contact our support team through in-app messaging or email. We respond to privacy requests within 14 days. You can also request a copy of this policy in writing.

We update this privacy policy periodically to reflect changes in our practices or applicable law. We notify you of material changes by email or through a prominent notice on 12 toto. Your continued use of our platform after such notice constitutes your acceptance of the updated policy.

Our services are available only where local law permits. We comply with applicable data-protection standards in all jurisdictions where we operate. Users are responsible for verifying that their use of 12 toto complies with their own jurisdiction's privacy and data-protection laws.